Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application:
| Sr.No. | Received from | Pending at the end of last month | Received | Total Pending# | Pending complaints > 3months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|
| 1. | Directly from Investors | 00 | 0 | 0 | 0 | N.A |
| 2. | SEBI (SCORE S) | 00 | 1 | 0 | 0 | 09 |
| 3. | Other Sources (if any) | 00 | 0 | 0 | 0 | N.A |
| Grand Total | 0 | 1 | 0 | 0 | 09 |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No | Month | Carried forward from previous month | Received | Resolved* | Pending# |
| 1. | December 2024 | 00 | 01 | 01 | 00 |
| 2. | January 2025 | 00 | 01 | 01 | 00 |
| 3. | February 2025 | 00 | 00 | 00 | 00 |
| 4. | March 2025 | 00 | 00 | 00 | 00 |
| 5. | April 2025 | 00 | 00 | 00 | 00 |
| 6. | May 2025 | 00 | 00 | 00 | 00 |
| 7. | June 2025 | 00 | 00 | 00 | 00 |
| 8. | July 2025 | 00 | 00 | 00 | 00 |
| 19. | August 2025 | 00 | 01 | 01 | 00 |
| 10. | September 2025 | 00 | 00 | 00 | 00 |
| 11. | October 2025 | 00 | 01 | 01 | 00 |
| 12. | November 2025 | 00 | 01 | 01 | 00 |
| Grand Total | 00 | 05 | 05 | 00 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
*Multiple complaints done by a single client count as one.
| Sr. No | Year | Carried forward from previous year | Received | Resolved* | Pending# |
| 1. | 2023-2024 | 00 | 00 | 00 | 00 |
| 2. | 2024-2025 | 00 | 02 | 02 | 00 |
| 3. | 2025-2026 | 00 | 03 | 03 | 00 |
| Grand Total | 00 | 05 | 05 | 00 |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.